Be a good listener!
There will be a background for every situation and you might not be very effective in making decisions / conclusions if you are ready to hear only the story line. - Gopi
To-do or Wish?
Differences in my viewpoint: To-do list - you've to work on them and you'll not be efficient if you pile them up & Wish list - you can pile them and if you work for it, you'll be more effective in what you do!